What passistant.com.au puts in your browser, what leaves it, and how to stop it
passistant.com.au · Version 2026-10-30.1 · PAssistant Technologies Pty Ltd
One cookie, and one script from outside this site. Both belong to the same thing: a Meta (Facebook) advertising pixel on the public pages — the homepage, the product pages, About, and the page for booking a call.
It is here for one reason. We advertise on Facebook and Instagram, and without it we cannot tell whether that advertising brings anybody to this site or whether we are paying for nothing.
If your browser says not to track you, it is not loaded at all.
When you open one of those public pages, your browser loads a small script from Meta, and Meta is told that the page was opened: the address of the page, the address you came from, your IP address and your browser's description.
If you book a call, Meta is also told that a call was booked. The fact, and nothing you typed — not your name, your phone number, your email address, your website or your business.
The script sets one cookie, named _fbp, holding a random number. It is what makes a second visit count as the same visitor rather than a new one. Nothing is written into it that identifies you by name.
Meta's pixel can be configured to read form fields on the page it sits on and send the email addresses and phone numbers it finds, hashed. That is switched off here, in the page's own code, before the pixel starts — so it sends the two things named above and nothing else. The booking form on this site is how you reach us; it is not a source of advertising data.
It is also only on the public pages. It is not loaded on the HealthPal AI pages, where somebody is signed in and looking at their own records, and it is not in any of our apps.
If your browser sends Global Privacy Control or Do Not Track, the pixel is not loaded at all. There is no request to Meta — not a request Meta is asked to disregard.
Blocking third-party scripts, or using a browser that blocks them by default, has the same effect. You can also change what Meta does with what it already has, in your own Facebook or Instagram ad settings.
Nothing on this site stops working either way. Every page, and the booking form, work the same with the pixel blocked.
The one question a banner would ask is already answered by the signal your browser sends, and we act on that signal before anything is loaded. A banner shown after the request had gone, or one that loaded the pixel whichever button you pressed, would be a box to click rather than a choice.
This is written for Australia, where what the law asks for is that we tell you plainly. It is not a European consent banner and does not pretend to be one.
Nothing else is set from outside. There is no analytics package, no session recorder, no advertising network other than the one above, and nothing embedded from anyone who would set a cookie of their own.
The booking form on the call page sends what you type to us, and says so where you type it. That is not a cookie, it is not kept in your browser, and none of it goes to Meta.
The HealthPal AI pages of this site keep three things in your browser's own local storage so that signing in works. Those pages are covered by the HealthPal AI Privacy Policy, and its own section on cookies and local storage is reproduced at the bottom of this page.
This notice is published by PAssistant Technologies Pty Ltd (ABN 88 701 871 641). We are based in Hope Island, QLD 4212, Australia.
Anything you want to ask about it goes to info@passistant.com.au, and we answer.
These pages have a policy of their own, and this is the part of it that answers this question — reproduced from the HealthPal AI Privacy Policy (version 2026-10-06.1), word for word.
Applies to HealthPal AI.This document applies to HealthPal AI — the app, and your HealthPal AI account on this site. It does not currently cover PAssistant or Ledger.
The app sets no cookies, and neither do the signed-in pages of the website: no advertising, analytics or social-media cookie is set on them by us, and they embed nothing from anyone who would set one. The public pages of passistant.com.au — the homepage, the product pages and the page for booking a call — are a separate matter. They carry advertising for our products, and the website's own cookie notice at passistant.com.au/cookies says what they set and how to stop it. None of it is connected to your account, and nothing you log in the app reaches it.
The website keeps three things in your browser's own local storage, each needed for it to work: a sign-in token, so you stay signed in — it expires after 30 days and is removed when you sign out; a copy of your account profile (name, email address, time zone and preferences), so the page can draw itself without waiting for our server; and your light-or-dark appearance choice. None of it is read by anyone else, none of it leaves your browser except inside a request to our own server, and clearing the site's data in your browser removes all three.
The app keeps its working copy of your data on the phone, as described under Where it is stored, and its sign-in credentials in the iPhone keychain. It does not use cookies.
If a cookie or a tracking tool is ever added, this section will say so, and the app will ask you to read the policy again before you carry on.
Questions go to info@passistant.com.au.